Resume Title: Organizational Management - Training - Human Performance, Professional Status : Active Industry: Educational/Training Location : Miami , Florida , United States of America Work Experience Experience Details: Emilio de la Cruz Rosas 20105 NE 3 Court  Miami-Dade Florida, 33179  Phone: 305.788.6931  emiliodelacruzrosas@gmail.com _______________________________________________________________________________________ Organizational Management - Training - Human Performance, Professional o Accomplished Training Technologist and Organizational Development professional, with over 12 years of experience in a variety of large and mid-sized private, public and quasi-governmental organizations. o Utilize instructional design, adult learning theories, workplace performance learning, human performance and management skills to achieve sustainable organizational outcomes. Expertise in multiple organizational domains with well honed analytical, innovation, language and social intelligence skills. o Employee performance improvement o Training delivery and instructional design o Leadership development o Grants and RFQ analysis and recommendations o Organizational change facilitation o Financially measurable bottom-line outcomes o DACUM process chart applications o Conference and event management o Organizational training matrix modeling o Succession and talent planning Relevant career accomplishments Personal and Interpersonal achievements: ● Employee of the Year, Children’s Trust ● Employee of the Year, First Data Merchant Services ● Progressive attainment of relevant supporting academic qualifications at 5 institutions ● Systematic blending of education with experience ● 4.0 GPA in Graduate Programs. ● Ability to communicate in several languages, while factoring the cultural needs of a wide range of demographic groups ● Employed social and emotional intelligence, and utilized problem and resolution skills as well as coaching and mentoring abilities to enthuse and motivate employees to achieve individual and organizational objectives. Financial Management: ● Developed Cost Tracking-Bidding System for contracted services ● Development of RFQ-Grants Analysis Conventions ● Administered departmental budgets ● Managed international bankcard accounting and processing. Instructional Design and Delivery: Designed curricula and learning content ● Ensured training compliance with OSHA and other Statutes ● Development of Organizational Training Matrices, with delineation of core and peripherical class based on job classification ● Utilized Project Management to conduct training initiatives and strategies for contract providers ● Produced Course and Learning Materials ● Designed Evaluative Instruments to capture and correlate data ● Refine training delivery, format and content for diverse audiences. Organizational management: ● Designed SOP’s for management for large events with redundancy and risk management ● Defined Continuity of Operations Protocols ● DACUM applications for job and task analysis ● Quantification of costs vs. benefits of training outcomes ● Instructional curriculum experience consists of 14 topical areas ● Development of initial (LMS) Learning Management and (KMS) Knowledge Management Systems ● Application of LAP-D assessment system ● Troubleshot Foreign Merchant Transactional Accounts and attendant financial reports and reconciliations. Human Performance Technology (HTP): ● Applied systematic Human Performance Technology interventions to maximize innovation and productivity outcomes. Motivated and provided performance support by performing gap analyses by employing HTP method which is; “The process of identifying and analyzing important organizational and individual performance gaps, planning for future performance improvement, designing and developing cost-effective and ethically justifiable interventions to close performance gaps, implementing the interventions, and evaluating the financial and non-financial results.” Marketing and advertising: ● Collaborated in developing advertising campaigns at McCann Erickson Advertising ● Devised marketing strategies to impact targeted audiences and ensure. Technology: Microsoft Word, PowerPoint, Excel, Publisher, SharePoint, Visio. Supervisory experience: ● Recruited and supervised up to 4 employees. Languages: Bilingual, and conversant in other languages Work experience 02/10-present MJ Photocopy Inc. Volunteer (customer service and other assistance) 02/05-08/09 The Children’s Trust. Miami, Florida (laid-off) Professional Organizational Development 06/04–02/05 Passenger and Transportation Division Miami-Dade County, Miami, Florida Training Specialist II (career advancement) 04/01-03/04 Family Central Incorporated. Miami, Florida Training and Programs Specialist (program ended) 01/00-02/01 Jongbloed Systems . Miami, Florida Business Manager- Trainer (company sold) 10/98-01/00 First Data Merchant Services LLC (Chase Division). Coral Springs, Florida (career advancement) Travel & Entertainment Division, Client Services Representative 07/96-09/98 Decorative Accents Incorporated. Miami, Florida (company defunct) Procurement and Sales Manager Educational profile Ongoing HCRI - Human Resource Certification Institute PHR Professional in Human Resources (anticipated completion Fall 2010) Ongoing Bellevue University (anticipated completion Fall 2010) MS in Organizational Performance and Human Performance 11/08 The Ohio State University, College of Education, Columbus, Ohio College of Education, Center for Education and Training DACUM - Developing A Curriculum Certification Facilitator - Certified DACUM Facilitator 09/09 ITHACA College, Ithaca, New York Division of Graduate, Professional & Continuing Education Certificate in Performance Improvement Management 02/06-08/06 University of West Florida, Pensacola, Florida Department of Computer and Engineering Technology Graduate Certificate in Human Performance Technology 01/04–08/04 Florida International University, Miami, Florida Center for Executive and Professional Education Advanced Professional Certificate in Instructional Delivery and Design 09/02–09/02 Nova Southeastern University. Miami, Florida Learning Accomplishment Profile Certificate – LAP-D 09/89–09/93 Universidad de Tepayac - Mexico City, Mexico School of Communication B.A. in Communications and Public Relations and Publicity. 09/88–09/89 Universidad Autonoma de Mexico - U.N.A.M – Mexico City, Mexico Transferred Undergraduate studies in Business and Accounting ______________________________________________________________________________________________ Professional references available upon request ● Personal web site: https://sites.google.com/site/emiliodelacruzrosas/ Experience: Experienced Work experience : 0  Months 12  Years Education: Qualification: B.A Specialization: Subqualification: Educational Detail :   Employment Desired Desired country : United States of America Expected Salary: $70.000.00

Posted On : 07 Jul, 2010